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Tender Care Products, Inc.

Providing Comfort & Dignity for Life!

 



Tender Care Products is dedicated to providing products to help you achieve your comfort and positioning objectives.  We design quality items that allow the maximum level of dignity and comfort while maintaing pricing that permits extensive use.  Our catalog offers a wide selection of standard products, effectively doubling those offered previously, while our custom division remains committed to providing solutions to patient specific problems.

"If you can consceive it, we can create it!" is our motto.

We are here to serve you!  Customer service remains a top priority for all of us at Tender Care Products.  Recognizing the urgency often associated with your orders, we process them as rapidly as possible.  We want to be a part of your team and always welcome your comments and ideas.  We share a common objective, ensuring the highest quality of life possible.

 

 

 

 

President/CEO of Tender Care Products, Inc.

Phone: (828) 726-8241 * (800) 704-8241

Jan  H. McNeal: [email protected]

 

 

Administrative Office Manager/Customer Service/Sales

Phone: (828) 726-8241 * (800) 704-8241

Susan L. Day: [email protected]

 

 

Sales Reps for Tender Care Products:

All-Med Associates

(PA, DE, NY, NJ, MD, VA, West VA, and Washington DC)

Phone: (215) 704-0147

Bill Lader: [email protected]

Joe Norton: [email protected]

 

Larry Norban Sales

(OH, MI, IN, IL, KS, AZ)

Phone: (614) 939-5972

Larry Norban: [email protected]

 


 

Tender Care Products, Inc.

1393 Baton School Road

Granite Falls, NC 28630

Phone: (828) 726-8241 * (800) 704-8241

24 Hour Fax: (828) 728-6782




 

 

 

Tender Care Products has been manufacturing high quality products, which include mattresses, seat cushions, fall prevention mats, various positioning products and many requested custom products for the healthcare industry for over 10 years.

Tender Care Products can customize any product that we manufacture to your specification and we can customize any new products.

"If you can consceive it, we can create it!" is our motto.

 

 

 

 

Tender Care Products, Inc.

1393 Baton School Road

Granite Falls, NC 28630

Phone: (828) 726-8241 * (800) 704-8241

24 Hour Fax: (828) 728-6782

email: [email protected]

 

 

MERCHANDISE AND FREIGHT POLICIES 

 

Freight Terms:

  • Prepaid by Tender Care Products and added to invoice. Most orders are shipped via UPS. All large orders are shipped via Truck.

Drop Ship:

  • Yes, Tender Care Products does drop shipping to your customer.

Payment Terms: 

  • All accounts with Tender Care Products are setup on a NET 30 and payments are due 30 days from the ship date.
  • All past due accounts will accure a 1½ % finance charge per month which is an annual percentage rate of 18%.

Return Policy:

  • Must call within 14 days of receipt in order to return product.
  • Must call for RA.
  • Customer pays return shipping cost plus 25% restocking fee.
  • Tender Care Products will pay for the return shipping cost if the item needs to be repaired. 
  • NO CUSTOM RETURNS (Custom products are made to the customers’ specifications and can not be resold)